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OHQ's records suffice evidence of a charge that is payable unless they are revealed to be inaccurate. Consumer will certainly utilize its affordable endeavours to inform OHQ of any kind of invoice dispute within fourteen (14) days of receipt of a billing, following the procedure detailed in Section 15. If Customer disagreements an invoice, the billing should remain to be paid in a timely manner nevertheless OHQ will certainly attribute or refund Consumer if it is later reasonably identified by OHQ or pursuant to the conflict resolution process outlined in Section 15 that the invoice was inaccurate and the Client is qualified to a credit history or refund.

Such alterations might include, without constraint, adjustments for the Subscription Charges or Use Fees for OHQ Paid Solutions, modifications to the usage allocations consisted of in the Pricing Strategies, and discontinuation of Pricing Plans. (a) Each such alteration will certainly work after reasonable advancement created notice is provided to Client (for instance, by being posted to the OHQ Site), other than that any kind of such alteration that affects a Selected Paid Solution will relate to Consumer starting at the beginning of a Paid Solution Term starting no less than thirty (30) days from the day which OHQ offers notice of such revision to Client based on Area 16.8.

If Customer does not terminate its use any damaged Selected Paid Service prior to the reliable date of such alteration, Client will certainly be regarded to have agreed to such modification with respect to such Selected Paid Service. (b) If a Prices Strategy picked by Customer is discontinued, OHQ will supply Consumer with practical development notification of no less than thirty (30) days and Client will certainly be provided the choice of choosing a brand-new Prices Plan from then-current pricing plans supplied by OHQ.

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For avoidance of uncertainty, this paragraph does not apply to changes to the Cost Checklist, which are dealt with in Area 7 (virtual telephone receptionist).1. Client stands for that all information given by Client and its callers to OHQ (consisting of, without limitation, all call information and details pertaining to Consumer's Credit history Card) is precise, up-to-date and complete at the time it is supplied to OHQ

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Customer has to whatsoever times adhere to all laws, policies, criteria and codes suitable about its usage of OHQ Offerings and the Consumer's supply of its item and solutions to its customers. Consumer will not utilize any OHQ Offerings to participate in, or to urge or assist others to take part in, any type of prohibited or deceitful tasks.

If a brand-new Paid Service Term begins earlier than 3 (3) days after such e-mail is sent out, Client will certainly incur the appropriate Registration Fee for the brand-new Paid Service Term (the ""). The reliable date of such termination will be either (i) the Requested Termination Day, or needs to Client not mention a Requested Discontinuation Day, (ii) the last day of the Last Paid Service Term.

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Where Consumer terminates according to this Section 10.1(b): (i). The Registration Costs that have actually been pre-paid will be kept and the OHQ Offerings available to Consumer until the last day of the Last Paid Service Term (based on reinstatement costs under provision 10.3(e)) and the extra equilibrium of the Prepaid Usage Credit rating will certainly be kept by OHQ for future use by Consumer if Client determines to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any OHQ Service, OHQ will certainly not be accountable at all for answering telephone calls, taking or providing messages, or executing any type of various other activities in connection with such OHQ Solution. (c) Upon termination of all OHQ Solutions, OHQ might terminate Customer's Account and Consumer's access to the Account.

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(e) Adhering to termination of any type of OHQ Solutions, OHQ will certainly have no responsibility to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discernment) to reinstate or otherwise recommence an ended OHQ Providers, OHQ may require that Client pay a reinstatement cost of $30 (to cover OHQ's sensible expenses in refining the reinstatement) Info collected by OHQ from Customer and its customers may be used, revealed and shared by OHQ based on OHQ's privacy policy as readily available on the OHQ Site ("") and as might be changed every now and then.

The Controller thus assigns the Cpu with regard to handling activities undertaken throughout the stipulation of assistant services. OHQ and Customer acknowledge and agree that the Processor is subject to the complying with commitments: The Processor shall follow the pertinent Information Security Laws and have to: (a) just act on the created directions of the Controller and guarantee those acting under their authority do the exact same; (b) make certain that people refining the information undergo an obligation of self-confidence; (c) utilize its best efforts to guard and safeguard all personal information from unsanctioned or unlawful handling, including (however not limited to) unintended loss, damage or damages; (d) make certain that all handling satisfies the needs of the GDPR and relevant Information Security Legislation; (e) make sure that where a Sub-Processor is made use of, they: just engage a Sub-Processor with the previous authorization of the Controller; inform the Controller of any intended changes worrying Sub-Processors; they implement a created contract having the very same data security obligations as established out in these Terms; recognize that any failure on the part of the Sub-processor to follow the Data Protection Laws, the Cpu stays completely reliant the Controller for the efficiency of the Sub-Processor's obligations; and assist the Controller in supplying subject gain access to and permitting data based on exercise their civil liberties under the Information Defense Rules.

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The Controller shall carry out adequate and suitable onboarding and due persistance look for all Processors, with a full analysis of the compulsory Information Security Law demands. The Controller shall confirm that the Cpu has sufficient and documented processes for data breaches, data retention and information transfers in location. The Controller shall obtain evidence from the Cpu regarding the: (a) confirmation and reliability of the staff members made use of by the Processor; (b) any kind of certificates, accreditations and policies as referred to in the onboarding procedure; (c) technological and operational steps made use of in safeguarding the Personal Information; and (d) treatments in area for allowing information topics to exercise their legal rights, including (however not restricted to), subject accessibility requests, erasure & rectification procedures and constraint of processing procedures.